Mark Klein

Mark Klein

Principal Research Scientist – MIT

Mark is a Principal Research Scientist at the MIT Center for Collective Intelligence. He is one of the world’s most cited professors in the field of Collective Intelligence, with over 200 publications to his name, and currently conducts research at the University of Zurich, and is a Visiting Professor at the Nagoya Institute of Technology.

His research focuses on understanding the cross-cutting fundamentals of coordination and applying these insights to help create better human organizations and software systems. He has made contributions in the areas of computer-supported conflict management for collaborative design, design rationale capture, business process re-design, exception handling in workflow and multi-agent systems, service discovery, negotiation algorithms, understanding and resolving ’emergent’ dysfunctions in distributed systems and, more recently, ‘collective intelligence’ systems to help people collaboratively solve complex problems like global warming.


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